Privacy Policy

At Treemedic Ltd, we value your privacy and take protecting your personal information seriously. This Privacy Policy explains how we collect, store and use your data in line with the UK GDPR and the Data Protection Act 2018. Whether you contact us for a quotation, book tree surgery work, or simply browse our website, we handle your information securely, transparently and responsibly.

We proudly serve Surrey and South West London including Hersham, Esher, Cobham, Kingston and Wimbledon – providing professional, fully insured tree surgery services. Our aim is to make every interaction with Treemedic Ltd straightforward and safe, while meeting the highest standards of data protection.

Treemedic Ltd — Privacy Policy

Last Updated: June 2026

This Privacy Policy explains how Treemedic Ltd collects, uses and protects your personal information in line with UK GDPR and the Data Protection Act 2018.

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1. Data Controller

Treemedic Ltd (registered office: 68 Molesey Close, Hersham, Surrey KT12 4PZ) acts as the data controller, determining how and why your personal data is processed. Treemedic Ltd is registered with the Information Commissioner's Office (ICO), registration reference ZB701842.

Contact: office@treemedicltd.co.uk | 020 3488 8694

2. What Data We Collect

  • Identity & Contact: name, email, telephone, address
  • Technical: IP address, browser type, pages visited (via cookies/analytics)
  • Service Data: information shared through quotes, forms or emails to arrange work

3. How We Collect Your Data

  • Directly from you (forms, email, phone)
  • Automatically when you browse our site (cookies and analytics)
  • From trusted third parties (e.g., Google Analytics) for performance tracking

4. How We Use Your Data

We use your data to respond to enquiries, provide quotes or services, improve website performance, maintain records, and comply with legal obligations. Our lawful bases include legitimate interests, consent, and contractual necessity.

5. Data Sharing

We share data only where necessary: with employees and trusted contractors to deliver services; professional advisers (e.g., insurers or accountants); and legal authorities if required by law. We do not sell your information or use it for unsolicited marketing.

6. Data Security

We implement technical and organisational measures to protect your personal data, including secure servers, encryption where appropriate, and restricted access. If we suspect any data breach, we will notify you and the ICO as required by law.

7. Data Retention

We retain data only as long as necessary for business, legal or tax purposes. If you request deletion, we will erase your data unless we are legally obliged to keep it.

8. Your Rights

You have rights to access, correct, delete, restrict, port, and object to processing of your personal data. To exercise any rights, email office@treemedicltd.co.uk. If unresolved, you may contact the Information Commissioner's Office (ICO) via https://ico.org.uk/.

9. Cookies

Our website uses cookies to improve performance and user experience. You can control cookies via your browser settings. Types used include: Strictly Necessary (site functions), Analytics (traffic and usage patterns), and Functionality (remember preferences). See aboutcookies.org for guidance.

Our website may link to external sites. Treemedic Ltd is not responsible for their privacy practices. Please read their privacy policies before providing data.

11. International Transfers

Where data is processed or stored outside the UK/EEA by our processors (e.g., analytics or email providers), we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

12. Policy Updates

This policy is reviewed annually and updated as required by law or business changes. The latest version will always be available on our website.

13. Contact Information

Treemedic Ltd

68 Molesey Close, Hersham, Surrey, KT12 4PZ

📧 office@treemedicltd.co.uk | 📞 020 3488 8694

For further information, you can view our other key company policies: our Environmental Policy, Health & Safety Policy, Equality & Diversity Policy, and full Terms & Conditions — all available on the Treemedic Ltd website.

For further information, you can view our other key company policies and helpful resources: our Environmental Policy, Health & Safety Policy, Equality & Diversity Policy, and full Terms & Conditions — all available on the Treemedic Ltd website.

If you’d like to learn more about UK data protection laws or your privacy rights, visit the Information Commissioner’s Office (ICO) at ico.org.uk.

Treemedic Ltd remains committed to protecting your personal data and providing honest, transparent communication with every client we serve across Surrey and South West London.