Privacy Policy
At Treemedic Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, store, and use data in line with the UK GDPR and Data Protection Act 2018. Whether you contact us for a quotation, request tree surgery services, or visit our website, we handle your information securely, transparently, and responsibly.
We proudly serve Surrey and South West London, including Hersham, Esher, Cobham, Kingston, and Wimbledon, providing professional and fully insured tree surgery services. Our goal is to ensure your experience with Treemedic is not only professional and safe but also fully compliant with the highest standards of privacy and data protection.
Treemedic Ltd — Privacy Policy
Last Updated: October 2025
This Privacy Policy explains how Treemedic Ltd collects, uses and protects your personal information in line with UK GDPR and the Data Protection Act 2018.
1. Data Controller
Treemedic Ltd (registered office: 68 Molesey Close, Hersham, Surrey KT12 4PZ) acts as the data controller, determining how and why your personal data is processed.
Contact: office@treemedicltd.co.uk | 020 3488 8694
2. What Data We Collect
- Identity & Contact: name, email, telephone, address
- Technical: IP address, browser type, pages visited (via cookies/analytics)
- Service Data: information shared through quotes, forms or emails to arrange work
3. How We Collect Your Data
- Directly from you (forms, email, phone)
- Automatically when you browse our site (cookies and analytics)
- From trusted third parties (e.g., Google Analytics) for performance tracking
4. How We Use Your Data
We use your data to respond to enquiries, provide quotes or services, improve website performance, maintain records, and comply with legal obligations. Our lawful bases include legitimate interests, consent, and contractual necessity.
6. Data Security
We implement technical and organisational measures to protect your personal data, including secure servers, encryption where appropriate, and restricted access. If we suspect any data breach, we will notify you and the ICO as required by law.
7. Data Retention
We retain data only as long as necessary for business, legal or tax purposes. If you request deletion, we will erase your data unless we are legally obliged to keep it.
8. Your Rights
You have rights to access, correct, delete, restrict, port, and object to processing of your personal data. To exercise any rights, email office@treemedicltd.co.uk. If unresolved, you may contact the Information Commissioner’s Office (ICO) via https://ico.org.uk/.
10. Links to Other Websites
Our website may link to external sites. Treemedic Ltd is not responsible for their privacy practices. Please read their privacy policies before providing data.
11. International Transfers
Where data is processed or stored outside the UK/EEA by our processors (e.g., analytics or email providers), we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
12. Policy Updates
This policy is reviewed annually and updated as required by law or business changes. The latest version will always be available on our website.
13. Contact Information
Treemedic Ltd
68 Molesey Close, Hersham, Surrey, KT12 4PZ
For further information, you can view our other key company policies and helpful resources: our Environmental Policy, Health & Safety Policy, Equality & Diversity Policy, and full Terms & Conditions — all available on the Treemedic Ltd website.
If you’d like to learn more about UK data protection laws or your privacy rights, visit the Information Commissioner’s Office (ICO) at ico.org.uk.
Treemedic Ltd remains committed to protecting your personal data and providing honest, transparent communication with every client we serve across Surrey and South West London.
